01 · Capture
OnceThe work adds context.
Information arrives through the work the firm and client already do.
Client answers
Files + signatures
Meetings + decisions
LegalOS / Built for the whole firm
Built around the matter
Intake, messaging, drafting, and follow-through – all on one matter record.
White-glove setup · 14-day free trial
Trusted by
One continuous matter
Every answer, file, conversation, and decision becomes shared matter context. The next workflow begins exactly where the last one ended.
How continuity works
Each action leaves the next one ready
01 · Capture
OnceThe work adds context.
Information arrives through the work the firm and client already do.
Client answers
Files + signatures
Meetings + decisions
02 · Understand
Living recordPeople, facts, files, history, and firm instructions stay together as the matter moves.
03 · Use
EverywhereThe next step starts ready.
Every workflow can begin with the matter already assembled.
Documents
Client service
AI assistance
Follow-through
Facts, files, and decisions enter the matter once.
Every workflow begins with the history already assembled.
Each completed action makes the matter more useful.
How it works
Five stages. One matter gaining context at every step. Nothing gets handed off, re-entered, or lost between systems.
Intake
01Branching questions, voice, and uploads turn the client's first telling into structured facts, named people, and recorded consent.
Work removed
No second telling at the first meeting
Client service
02Messages, requests, shared files, and signatures add to the same matter – not another inbox or portal.
Work removed
No searching for the latest version
Legal work
03Approved facts flow into your templates, while your clauses and blueprints govern everything AI produces.
Work removed
No retyping facts into templates
Meetings
04Video, phone, and in-room conversations return as decisions, responsibilities, and an updated matter.
Work removed
No evening write-up
Follow-through
05A deadline, stage change, or silence can prepare the work and hold it for approval before anyone has to chase it.
Work removed
No reminder living in someone's head
What that's worth
90%
illustrative reduction in recurring administrative work.
Size the firm
5
2-5 people
Average time spent per matter
10
hours
Choose where the recovered time goes
Serve more clients
About
216
additional matters per year
Invest more deeply
2,160
more hours for client relationships each year
Illustrative: 90% of 10 recurring admin hours per person each week, across 48 working weeks. Capacity equivalent, not a prediction or guarantee.
In practice
Client relationships / not clerical work
Relaw's intuitive system has streamlined my workflow. It saves time, reduces errors, and allows me to focus on what matters most: building meaningful relationships with my clients.
Stage 01 · Intake
By the time the file reaches your desk, the facts are structured, every person is named, conflicts are checked, and consent is on the record – because the client did it while the story was fresh.
From first telling to firm-ready record
Structured without flattening the client's story
A public link works from your website, an email, a text, a seminar, or a QR code – without an account.
Branching questions collect exact answers. Voice or text gives clients room to tell the full story.
Improve before submit
Relaw checks visible answers against criteria your firm wrote, then asks the client to resolve what is incomplete or unclear.
Client answer
“Divide everything equally between my children.”
Follow-up
Which children should be included?
The firm receives
Not just a completed form. A matter ready for professional review.
Conflict review
Every named person checked against the existing book
Evidence to answers
Documents can propose structured facts for approval
Consent by design
The permission record starts with the relationship
Stage 02 · Client service
Every client touchpoint stays on one timeline. Turn meetings, files, and documents into suggested answers you approve – then message, share, sign, or assign the next task from the same client record.
One client record · three jobs
The Activity tab keeps a dated history of what happened without reconstructing it from separate systems.
Portal sign-in
Emily Lawson signed in
Message received
New reply in the secure client thread
Meeting added
Transcript and summary linked to the client
Signature completed
Signed PDF saved to File Vault
Messages, meetings, documents, signatures, and portal activity stay together.
Ask the matter Assistant to propose questionnaire answers from a meeting, vault file, or document.
Planning call
Meeting transcript
Successor trustee
Maya Lawson
Signing preference
In person
Distribution
Maya and Leo · equal shares
Nothing changes until the firm approves it.
Continue client service without sending the relationship into another tool.
Secure message
Client reads and replies in their portal
Share files
Grant or revoke access by file or folder
Request signatures
Send, track, resend, or void an e-sign request
Add matter task
Assign a one-off task or work the stage checklist
Client messaging
The client is notified and replies in the same secure thread.
The history remains attached to the client.
History without reconstruction
The Activity tab keeps the client relationship in chronological order.
AI suggestions, never silent writes
The firm accepts or rejects every proposed questionnaire answer.
Follow-through on the same record
Message, share, sign, and manage matter tasks without losing context.
Stage 03 · Legal work
Upload the Word files your firm already relies on. Relaw drafts in your language and structure, grounded in each client’s context – with exact automation where AI is not needed and controlled revision only where you permit it.
Client matter
Firm document system
Matter-ready document set
Your language, structure, and client context
Primary document
Firm language and structure preserved
Client correspondence
Drafted from this client’s context
Supporting schedule
Client data applied exactly
Execution copy
Firm language and structure preserved
Firm language + structure
The foundation stays yours
Client context applied
Only within firm-set boundaries
The documents your firm already trusts.
Firm Master Documents
DOCX · Language and formatting intact
No AI required
Deterministic by default
Keep any document fully deterministic.
Client answers fill names, dates, conditions, and lists exactly as the document requires.
Matter-ready output
Exact documents
Client data placed precisely
Contextual drafts
Written in your firm’s voice
Complete packets
Every required document together
Microsoft Word
Ready where lawyers work
AI revision · Optional
Controlled by the firm
Let AI revise only what you permit.
Selected prose adapts to the client’s context in your firm’s language and structure. Everything else stays untouched.
Reusable across every matching matter
Your firm’s work, preserved
Keep the language, structure, and formatting your lawyers already trust.
Every draft fits the client
Ground permitted revisions in the context already attached to the matter.
AI boundaries stay yours
Run fully deterministic automation or allow revision only in selected prose.
Stage 04 · Meetings
Relaw turns every permitted conversation into a transcript and a summary shaped by your firm – then links it to the client so the context is ready for whatever comes next.
Video
Zoom · Meet · Teams
Phone
Client calls
In person
Meetings · Dictation
Upload
Existing audio
Notes in your firm’s shape
Create instructions for each meeting type so initial consultations, status calls, and internal reviews return the right structure every time.
Client strategy call
Linked calendar meeting
Attorney
Speaker identified
Client
Speaker identified
Advisor
Speaker identified
Meeting memory
ReadyFirm summary format
Client objectives
Priorities and intended outcomes
Decisions
What the conversation resolved
Open questions
What still needs an answer
Action items
Capture with permission
Choose meeting by meeting when the Notetaker should attend.
Return the notes your way
Use firm instructions to shape every future summary.
Keep the conversation useful
Attach the summary as context for drafting and matter work.
Stage 05 · Follow-through
Relaw watches the matter for the moments that require follow-through – then sends the approved message, alerts the responsible attorney, runs the firm’s saved work, or prepares a draft.
Say it once
“If Intake is quiet for three days, prepare my check-in.”
Follow-through running across the firm
Questionnaire submitted
Firm-designed correspondence, delivered immediately
Matter idle · 3 days
Saved to drafts and the matter owner notified
Meeting · 24 hours
The responsible attorney sees it before the call
Matter enters a stage
Your saved work executes against the matter
Your guardrails
Every automation goes exactly as far as you allow.
Auto-send
For content the firm already approved
Draft only
Prepare it, save it, notify the owner
Confirm first
Hold every send for human approval
Visible · Editable · Auditable
Search every automation, pause or edit it, run it on demand, and review its history from one place.
Across every stage · Intelligence
Choose the context and model for the task. Then turn the firm’s best methods into reusable Quick Actions – or switch to cited legal research when authority matters.
Matter Assistant
Ask, analyze, reconcile, and draft from the matter’s answers, vault files, and meeting summaries.
“What changed, and what should happen next?”
AI Studio Assistant
Work across clients, matters, firm files, email, calendar, and every app you choose to connect.
Clients + matters
Firm files
Connected apps
Model choice
Auto
Fast answers, summaries, and everyday work
Reason
Deeper analysis for complex questions
Research
Cited authority from legal databases
Choose for the next question – fast by default, deeper when the work calls for it.
Firm Quick Actions
Customize what it reads, the instructions it follows, and how the result returns – then give the same multi-step method to everyone.
Context
Matter + files
Analyze
Firm instruction
Refine
Second pass
Return
Structured result
Legal research engine
Ask the legal question, follow the research as it develops, and review cited sources from legal databases.
Cited legal sources
Primary authority
Relevant passage located
Supporting authority
Rule and application
Additional source
Context for the analysis
After the matter · Growth
The clients and contacts already in Relaw become a permission-aware audience. Stay useful through branded newsletters, recurring greetings, and timely client communication.
Your firm
Branded client communication
Thoughtful updates, in your firm’s voice and visual identity, sent only to the people they are relevant to.
The relationships you have
Past clients
Relationship already on record
Families
Connected people stay connected
Referral partners
Tagged for relevant outreach
A consistent relationship rhythm
Newsletter
Useful updates for the right segment
Birthday greeting
Designed once, delivered every year
Client correspondence
Matter updates sent exactly as approved
Relationship history
Every touchpoint comes home.
Delivery
Opens
Unsubscribes
Campaign activity stays connected to the client record.
Consent and unsubscribe status stay attached
Relevant
Tags and segments keep every communication focused.
Recognizable
Every send carries the firm’s own brand, voice, and domain.
Permissioned
Consent, unsubscribes, and delivery status travel with the person.
Built around your work
Relaw is not built around one practice area. We configure the matter types, intake, documents, and workflows around how your team already operates.
Across the work
Law firms
Every practice area
Legal teams
Corporate + in-house
Example practice areas
Explore how the same operating system adapts.
The platform advantage
Relaw is broad enough to run the firm, but modular enough to begin with the one workflow that matters now.
One Relaw platform
Start anywhere · Expand when ready
Your first deployment
01Start where the firm feels it most.
One high-friction workflow. Configured around the way your firm already works.
The room to expand
Each new workflow builds on the platform already in place.
Choose the workflow creating the most friction today.
Bring more of the firm onto Relaw when the value is clear.
Configure the next workflow on the foundation already in place.
Your stack is your choice
Relaw fits around the systems and everyday tools your firm already trusts – so moving forward does not require starting over.
Systems of record
They stayClio
Lawmatics
Interactive Legal
Your stack
Relaw
Connection layer
Systems and daily work stay in sync
Everyday tools
They connectWord
Gmail
Outlook
Calendar
Google Drive
OneDrive
Dropbox
Slack
Calendly
No forced rip-and-replace.
Hundreds of integrations available
Built in, not bolted on
Every layer – from who can open a matter to how it is stored – is treated as part of the legal work itself.
Review Relaw security01 / Encrypted
Protection follows the file from the browser connection through to the database.
02 / Permissioned
People see the matters the firm grants. No shared logins and no blanket access.
03 / Isolated
Network isolation, DDoS protection, monitoring, and isolated deployment environments.
04 / Reviewable
Relaw's infrastructure providers are certified. Security reviews are available on request.
Nothing hidden
What Relaw replaces, what stays connected, how the AI works, and what your clients actually see.
Relaw is a single-pane operating system for law firms. Public intake, conflict review, a branded client portal, secure messaging and signatures, documents from the firm's own Word and PDF templates, meetings, pipelines, automations, relationship communications, and AI Studio all work from the same connected client record.
Your first matter
Configured before you log in
We configure your workspace before you log in.
14-day trial after onboarding · Standard from $269/mo annual